Building trust with an AI-driven CX strategy
Rise to the challenge of current times and learn how to use AI to benefit your business the most. Optimise the customer experience, foster trust and find out what the next steps are in regards to customers queries.
New & emerging AI advancements offer CX leaders fresh avenues to improve efficiency, reduce costs, and elevate CSAT. Yet, pinpointing the optimal integration points for AI within your CX strategy remains a crucial question.
Watch the webinar where Maurits Pieper, Director of Partnerships at Dixa and Michelle Wrede, Head of Marketing Benelux & Sweden at Trustpilot together with Ana Stepanović, CX Operations Manager at Otrium, discuss their AI-first CX & trust strategies.
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The evolution of trust, in the age of AI
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How AI is shaping future Customer Experiences
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The role of chatbots in AI-powered customer service
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Social proof, transparency and AI
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Insights from our CX expert at Otrium, who is solving the problem of unsold inventory using data, for over 3 million shopping members
Your hosts for the online TrustTalks
Maurits Pieper
Director of Partnerships, Dixa
Michelle Wrede
Head of Marketing Benelux & Sweden, Trustpilot
Ana Stepanović
CX Operations Manager, Otrium